Shipping policy

Free worldwide shipping for all purchases over £5,000.

For purchases under £5,000: 

UK: £8 Royal Mail Special Delivery

International: £20 Fedex

Orders sent outside the United Kingdom will have their Value Added Tax (VAT) removed from the price of the goods.

Please be aware that due to Brexit, all orders being shipped to the EU will be liable for customs and duties.

Customs duties or local tax is not included in our price. Customs and local taxes will depend on the country and state you're having the item shipped to as customs duty and taxes differ from country to country. Contact your local customs office if you're unsure of any applicable taxes and customs charges.

We cannot be liable for any delays due to customs or tax clearances.

We ship internationally to over 50 destinations. Our normal shipping times are:

United Kingdom: 1-2 Working Days*

Europe: 2-3 Working days*

North America(US & Canada): 2-3 Working Days*

Rest of the World: 3-5 Working Days*

 

Tracking: We will send you an email when your order is dispatched, containing a tracking number and link. You will be able to track your order through all stages of the delivery process.

Made to order items are created on a made to order basis and we aim to deliver them in the time specified on the specific product’s page.  Items may take less time than this and we will inform you via email when this is the case.

We cannot be liable for any delays due to customs or tax clearances.

There may be shipping exclusions relating to general shipments or specific items of jewellery for specific counties.  We will be in touch if this is the case for your country.

If you do not see your country at checkout, please contact us and we may still be able to deliver at our discretion.

 Bank Holiday & Holiday Closures

We will be closed on bank holidays.

Please note that any orders placed within this timeframe will not be shipped until the first working day following the bank holiday.